Privacy Policy

Effective Date: 02/05/2026

Manadaintree (“we”, “our”, “us”) is committed to protecting your privacy and ensuring lawful processing of your personal data in compliance with applicable laws including the Information Technology Act, 2000, SPDI Rules, and globally recognized data protection principles (including GDPR standards where applicable).


1. Scope

This Privacy Policy applies to:

Website visitors
Users submitting inquiries or forms
Leads collected via website (https://manadaintree.com/), WhatsApp, Facebook/Instagram, or third-party integrations
Customers and business partners


2. Definitions

Personal Data: Any information that identifies an individual directly or indirectly

Sensitive Personal Data (SPDI): Includes financial information, identity documents, etc., as defined under Indian law

Processing: Collection, storage, usage, sharing, or deletion of data


3. Information We Collect

A. Personal Information

Name
Phone number
Email address
Address (residential/office)
Company name
Property preferences & interests
Any data submitted via forms or chat

B. Sensitive Personal Data (if applicable)

PAN / ID proof (only when required for transactions)
Financial/payment-related details

⚠️ SPDI is collected only when strictly necessary and handled with enhanced protection.

C. Automatically Collected Data

IP address
Browser & device type
Pages visited
Approximate location
Cookies and tracking data

D. Third-Party Lead Sources

We may collect data from:

Meta platforms (Facebook / Instagram Lead Ads)
WhatsApp Business API / Cloud API
Landing pages and CRM integrations

This includes:

Name
Phone number
Email
Inquiry details


4. Lawful Basis for Processing (GDPR-style)

We process your data based on:

Consent – When you submit forms or opt-in
Contractual necessity – To provide requested services
Legal obligation – Compliance with laws
Legitimate interest – Business improvement, lead handling


5. How We Use Your Information

Your data is used to:

Respond to property inquiries
Provide project details, pricing, and offers
Schedule site visits or consultations
Send updates via:
Calls
SMS
Email
WhatsApp
Improve services and marketing strategies
Maintain CRM and lead management systems


6. WhatsApp & Communication Consent

By submitting your contact details, you explicitly consent to:

Being contacted via WhatsApp, calls, SMS, and email
Receiving project updates, offers, and follow-ups

We use WhatsApp Business API which may process data via secure third-party providers.

You can opt out anytime by replying “STOP” or contacting us.


7. Facebook / Instagram Lead Ads

If you submit your information via Meta Lead Ads:

Your data is transferred securely to our CRM/backend
It is used only for:
Contacting you
Providing requested information

We comply with Meta Platform Terms and do not misuse or resell such data.


8. Cookies Policy

What Are Cookies?
Cookies are small data files stored on your device to enhance user experience.

Types of Cookies We Use:
Essential Cookies – Required for site functionality
Analytics Cookies – (e.g., Google Analytics)
Marketing Cookies – Track ad performance (Meta Pixel, etc.)

Purpose:
Improve website performance
Track user behavior
Optimize marketing campaigns

Your Control:
You can:

Disable cookies via browser settings
Use cookie consent banner (if implemented)


9. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share your information only with:

Authorized employees and internal teams
Trusted third-party service providers (CRM, marketing tools, hosting providers, etc.)
Legal or regulatory authorities when required by law

All third parties are obligated to maintain confidentiality and use data only for specified purposes.

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